All orders ship within 5-7 business days. This excludes weekends and holidays.

Custom orders will be given a timeframe for shipping dependent upon what item is ordered.

All shipping times depends on what type of shipping is purchased at the time of order.

It is your responsibility, as the buyer, to make sure your address is correct and if a mistake has been made, to notify us ASAP via the 'Contact Us' page so we can change it on the shipping label, if possible.  If it has already shipped and is returned to us, we can invoice you for shipping and resend it once your address has been corrected.

We ship "worldwide," so if USPS/Fedex ships to you, then we do too!  You can double check by preparing a "fake order" in our shop and continue until you are able to enter your shipping information.  That will give you a total cost for your location, according to the weight of what you would like to purchase, so you can make a more informed decision about shipping rates. 

We encourage you to educate yourself about extra VAT or customs charges applied within your country.  Many international customers may need to pay these extra fees before they can receive their parcels.  Be aware so that you are not caught off-guard by extra charges, or end up having your parcel returned to us because it sat too long "unclaimed" at your local postal service office.

Royalty SkinKare does not offer exchanges once items have been shipped to the customer for sanitary purposes.

Royalty SkinKare products fall under a category called Non-Returnable items as our products are personal care goods. Once delivered, we cannot accept them back to resell the item(s). 

For more information, please refer to our Return Policy in its entirety.

We apologize for the inconvenience this causes. Please reach out to us via our 'Contact Us' page so we may determine the best course of action to rectify this.